Terms of Service

Booking and scheduling

• Orders are placed through our online order form or by phone or email. Published pricing applies to real estate listings; other photography is quoted individually.
• Appointment times are confirmed by email and, if you opted in, by text message. Please have the property ready at the scheduled time.
• Reschedules and cancellations should be made as early as possible. A fee may apply for cancellations made once a photographer is on site, as shown on the order form.
• Mileage is included up to 50 miles round trip from Portsmouth, NH. A travel fee applies beyond that and is shown before you check out.

Delivery and payment

• Edited photos and media are typically delivered within 24 to 48 hours through a download link.
• Payment is due when the order is delivered unless other arrangements have been agreed. Downloads may be held until the balance is paid.

Use of the photographs

Great Bay Photography retains copyright in the images. You receive a license to use them to market the property, including on the MLS, listing sites, print, and social media, for as long as you are involved in marketing that property. Images may not be resold or transferred to another agent or brokerage without our permission. We may use the images in our own portfolio and marketing, identified by town and property type only.

Text message (SMS) terms

By providing your mobile number when placing an order, you agree to receive transactional text messages from Great Bay Photography about that order. The mobile number is optional; an order placed without one is updated by email. The first message we send you includes instructions for stopping.

• Program. Transactional account notifications: appointment confirmations, reminders, reschedule, postponement, and cancellation notices, and delivery notices. No marketing messages are sent.
• Frequency. Message frequency varies with activity on your order, typically three to six messages per order.
• Cost. Message and data rates may apply. Contact your carrier for details.
• Opt out. Reply STOP at any time to cancel. You will receive a final confirmation message. Reply START to re-subscribe.
• Help. Reply HELP, email info@greatbayphotography.com, or call 603-275-2300.
• Consent is not a condition of purchase. Leave the mobile number blank to receive the same notifications by email only.
• Carriers. Carriers are not liable for delayed or undelivered messages. Delivery is subject to your carrier and device.
• Privacy. How we handle your mobile number is described in our Privacy Policy. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.

Website

The content of this website is provided as is. Photographs, text, and design are owned by Great Bay Photography and may not be reused without permission. Links to third-party sites are provided for convenience and we are not responsible for their content.

Liability

Our liability for any order is limited to the amount you paid for it. We are not responsible for delays caused by weather, property access, or circumstances outside our control, and we will reschedule at no charge when they occur.

Changes and contact

We may update these terms; the effective date above will change when we do. Questions go to info@greatbayphotography.com or 603-275-2300. Great Bay Photography, LLC, Portsmouth, NH 03801. These terms are governed by the laws of the State of New Hampshire.